Scotchtown HVAC Bridge: License Terms, Refund Policy and Notices

Effective November 14, 2026. Scotchtown Technology Inc. ("Scotchtown", "we") is located in New York and can be reached at support@scotchtowntechnology.com.

1. Who these terms apply to

These terms apply to the dealer, integrator or business that buys a Scotchtown HVAC Bridge license or appliance ("you"). The product is sold to professional dealers and integrators for installation at their clients' sites. By completing checkout or activating a license, you agree to these terms.

2. License grant

• For each license you purchase, we grant you a non-exclusive, non-transferable (except as described in section 3) right to install and use the Scotchtown HVAC Bridge software with one URC controller at a time. The controller is identified by its MAC address.
• A license covers every supported indoor unit connected to that one controller.
• You may install the software for your client, and your client may use it at their site. You may not resell or sublicense the software separately from an installation, copy it for use with additional controllers, or remove or bypass the license checks.
• The software is licensed, not sold. Scotchtown keeps all rights not expressly granted.

3. Activation, moving a license, and check-ins

• To activate, enter the activation code on the bridge. The license is then bound to the selected controller's MAC address.
• To move a license to a different controller, deactivate it on the bridge first, then activate it on the new controller. A license cannot be active on more than one controller at once. If the hardware has failed and can't be deactivated, contact support and we'll release the license after reasonable verification.
• The bridge checks its license with our server about once a day. If it can't reach us, control keeps working for 60 days from the last successful check-in, then stops until it reconnects. Status readings keep working throughout. Activation and deactivation need internet access.
• During the check-in, the bridge sends the license ID, controller MAC address, software version and number of configured units. We don't collect your client's HVAC usage data.

4. Compatibility

• Version 1.0 supports Fujitsu indoor units fitted with Airstage Wi-Fi adapters and has been field-tested on a limited number of units. Other Fujitsu/General units on the same adapter are expected to work but haven't all been tested. VRF systems, other brands and IR-only units are not supported.
• Version 1.0 requires the bridge and the URC controller to be on the same network subnet. It works with URC's built-in two-way HVAC module in Accelerator.
• Manufacturers may change adapter firmware or cloud behavior without notice, and that can affect compatibility. If a firmware change breaks support, we'll make commercially reasonable efforts to restore it, but we can't guarantee that.

5. Refunds

• Software license: a full refund is available within 30 days of purchase if the license hasn't been activated, or if we can't make it work on a supported configuration after working with you in good faith. A refunded license is revoked and stops controlling equipment.
• Appliance: you may return it within 30 days of delivery in working condition for a refund of the purchase price. Return shipping is your responsibility unless the unit is defective. Defective appliances are replaced or repaired under our 1-year limited hardware warranty.
• To request a refund, email support@scotchtowntechnology.com with your order or license ID.
• A chargeback or payment dispute suspends the license while it is open.

6. Support and updates

Support is by email to the purchasing dealer. Software updates for version 1.x are included. We may offer later major versions separately.

7. Disclaimers

Except as stated in sections 5 and 6, the software and appliance are provided "AS IS" and to the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. The product is a convenience control interface. It is not a safety device and must not be relied on for freeze protection, life safety, or the protection of temperature-sensitive equipment or property.

8. Limitation of liability

To the extent the law allows, Scotchtown's total liability arising out of the product is limited to the amount you paid for the license or appliance involved. We are not liable for indirect, incidental, special or consequential damages, including lost profits, property damage from HVAC operation, or service calls.

9. Your responsibilities

You are responsible for installing the product correctly, securing your client's network, keeping the bridge's setup password private, and telling your client how the product works and what its limits are.

10. Termination

A license ends if it's refunded or if you materially breach these terms and don't fix the breach within 30 days of notice. When a license ends, control stops and status readings keep working.

11. Governing law

These terms are governed by New York law. Disputes go to the state or federal courts in New York.

12. Changes

We may update these terms for future purchases. The version in effect when you bought a license continues to apply to that license.

Trademark and non-affiliation notice

Scotchtown HVAC Bridge is a product of Scotchtown Technology Inc. URC and Total Control are trademarks of Universal Remote Control, Inc. Fujitsu and Airstage are trademarks of Fujitsu General Limited. CoolMasterNet is a trademark of CoolAutomation. Other names belong to their owners. Scotchtown Technology is not affiliated with or endorsed by Fujitsu General or CoolAutomation. This product is not made, certified or endorsed by Universal Remote Control. Brand names are used only to describe compatibility.